Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 物流资讯
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Lagos Port Auctioning Overdue Cargo More Than 4000 Containers Awaiting Action

Lagos Port Auctioning Overdue Cargo More Than 4000 Containers Awaiting Action

The severe congestion at Lagos Port has resulted in over 4,000 containers being delayed, prompting industry calls for customs auctions. High clearance fees and dock charges are forcing importers to abandon their goods, creating a vicious cycle. The government urgently needs to implement effective measures to improve the port's condition to avoid economic losses and prevent goods from spoiling.

01/07/2021 物流资讯
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Clarification And Facts The Current Status Of Australian Coal Customs Clearance In China

Clarification And Facts The Current Status Of Australian Coal Customs Clearance In China

In response to recent reports about the suspension of Australian coal customs clearance at Dalian Port, the Ministry of Foreign Affairs clarified that national customs still accept coal imports. In recent years, China has conducted strict inspections on the quality and environmental safety of imported coal to protect legal rights and the environment. The related reports are false, and customs clearance operations continue to proceed normally.

07/22/2025 物流资讯
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Customs Implements New Integrated Declaration Rules for Import and Export Goods A Transformative Journey Towards One-stop Clearance

Customs Implements New Integrated Declaration Rules for Import and Export Goods A Transformative Journey Towards One-stop Clearance

Starting from August 1, customs has implemented a new integrated declaration mechanism for import and export goods, merging the customs declaration and inspection forms into a single new declaration. This reform aims to optimize the declaration process, increase customs clearance efficiency, and significantly reduce the workload and labor costs for enterprises, with an expected improvement in clearance speed of 20-30%. Additionally, customs has provided necessary training for businesses to ensure a smooth transition to the new system, ultimately enhancing their competitiveness and participation.

08/02/2023 物流资讯
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First Collective Contract for Courier Labor Protection Signed in Beijing

First Collective Contract for Courier Labor Protection Signed in Beijing

The Beijing Express Delivery Industry Trade Union Federation and the Municipal Express Association have signed the first collective labor protection contract. This contract aims to enhance the labor safety of couriers, improve working conditions, and provide necessary protective measures. Key aspects include strengthening employee training, providing protective equipment, and improving the work environment. This initiative offers legal protection for the rights of workers in the express delivery sector and promotes the positive development of the industry.

07/22/2025 物流资讯
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Optimizing Remote Container Management Solutions For Refrigerated Cargo Transport

Optimizing Remote Container Management Solutions For Refrigerated Cargo Transport

Remote container management offers real-time monitoring and visualization support for perishable goods transportation, ensuring the safety of shipments through continuous data streams. The system includes features such as container status inquiries, voyage logs, GPS positioning, and arrival summaries, allowing users to set notifications and share key data as needed. Additionally, integrated APIs facilitate direct data import, optimizing the user experience.

11/30/-0001 物流资讯
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